We are seeking an experienced Dispatcher to coordinate the movement of ocean freight containers from the Port of New York & New Jersey. The ideal candidate will have hands-on experience with import/export operations, container dispatching, and communication with steamship lines, port terminals, truck drivers, and customers to ensure timely deliveries.

Key Responsibilities

• Coordinate pickups and deliveries of ocean import and export containers.

• Track container movement and provide accurate ETA updates.

• Schedule and manage appointments with port terminals, warehouses, and customer locations.

• Coordinate empty container returns according to steamship line (SSL) requirements.

• Monitor shipment status and proactively resolve delays or scheduling issues.

• Communicate with drivers, customers, warehouses, and steamship lines to ensure smooth operations.

• Maintain accurate dispatch records and shipment documentation.

• Prioritize daily dispatch activities to meet delivery deadlines and customer expectations.

• Ensure compliance with port procedures and transportation regulations.

Required Qualifications

• Previous experience as a Dispatcher in the transportation, logistics, or drayage industry.

• Experience handling ocean containers for both imports and exports.

• Bilingual (English/Spanish).

• Strong organizational and multitasking skills.

• Excellent communication and problem-solving abilities.

• Proficient with Microsoft Office and transportation management software.

Preferred Qualifications

• Experience working with the Port of New York & New Jersey terminals.

• Familiarity with steamship lines (SSLs), container appointments, and terminal operations.

• Knowledge of drayage, container return procedures, detention, demurrage, and port logistics.

Ideal Candidate

• Detail-oriented with the ability to manage multiple shipments simultaneously.

• Comfortable working in a fast-paced logistics environment.

• Able to coordinate effectively with drivers, customers, warehouses, and port personnel.

• Proactive, dependable, and customer-focused.