We are seeking an experienced Import Operator with 3+ years of freight forwarding/import operations experience (mandatory) to manage ocean and air import shipments from Asia and Europe.

Responsibilities:

• Manage air and ocean import shipments from origin through customs clearance, destination port/CY, and final delivery.

• Handle data entry/updates, bookings, document processing/review, arrival notices, shipment tracking, and delivery scheduling.

• Coordinate with customers, overseas offices/agents, airlines, ocean carriers/intermodals, terminals, warehouses, brokers, truckers, and other logistics partners.

• Monitor customs clearance, shipment status, and final-mile delivery; resolve delays and exceptions.

• Provide proactive customer updates and status reports.

• Apply Incoterms and understand basic accounting processes, including profit-sharing statements, debit notes, and credit notes.

• Maintain accurate shipment files and ensure timely operational and financial completion.

Requirements:

• 3+ years of freight forwarding/import operations experience.

• Hands-on air and/or ocean import experience.

• Knowledge of customs procedures, import documentation, Incoterms, and basic accounting.

• Strong communication, organization, follow-up, and problem-solving skills.

• Ability to manage multiple shipments in a fast-paced environment.

Industry: Freight Forwarding / International Logistics
Experience: 3+ Years - Mandatory