Job Summary: <p>Our client is a fast-growing company and has recently upgraded their operations with advanced warehouse automation. Their mission is to deliver exceptional service, ensuring every order moves quickly and accurately.<br><br>Our client combines international reach with a strong personal touch. As a leading wholesaler of industrial seals, they support distributors worldwide with reliable products, efficient processes, and close customer relationships. What makes them stand out is their collaborative spirit: a great team, a supportive work atmosphere, and colleagues who work together across countries to create real value for our customers.</p>

YOUR MISSION

The Inside Sales Representative works in team with the external sales representative. It is his/her responsibility to ensure excellent service and customer communication for a fixed territory or customer's base. English is mandatory, Spanish a is big advantage.

As an Inside Sales Representative, you will be integral to driving sales growth and fostering strong customer relationships. Reporting to the Sales Manager, your core responsibilities will include engaging with clients through effective communication and exceptional customer service. Utilizing your premium skills in B2B sales, negotiation, and CRM software, you will identify opportunities and close deals. Your relevant experience in business development and outbound calling will enhance our sales efforts, making you a vital part of our dynamic team focused on achieving ambitious targets and delivering outstanding results.

• Opening new accounts (30%) and extending the assortment portfolio with defined existing accounts (70%) is part of the daily work.

• Supporting customer satisfaction and loyalty while moving the customer to the most efficient sales channel (e.g. online) is very important.

• Acts as the responsible salesperson between the company and the assigned customers.

• Administers client data in internal support systems (IT).

• Making offers with correct price calculations and following up on these offers.

• Booking orders and educate customers to use our E-Shop.

• Support of the complete team (External & Internal) with different tasks.

• Uses, primarily, tele sales tools/knowledge/skills actively and effectively to manage sales across assigned customers and their potential estimation. Aims to continuously expand the business relationship with the defined customers and pushes to cross-sell the sealing assortment.

• Ensures the proper sales channel assignment of the customers, especially with the aim of digital rate increase, meaning online migration.

• Knows customer's business environment and goals as well as customer segment incl. products & applications. Knows competitive environment, key suppliers and buying behavior.

• Leads Customer Relationship Management, representing the company's interests towards the customers, representing customers' requirements. Ensures speedy handling of customer complaints and enquiries.

• Identifies, manages and successfully concludes sales opportunities by persuading and influencing customers to choose products and services.

• Reports periodically with the external sales on his/her sales project portfolio.

• Responsible for an efficient handling of all occurring sales activities

• Work under pressure to get order out on time and is not afraid to call.

• Flexibility to multi-task as member of small team

YOUR PROFILE:

• Strong proficiency in English and excellent communication skills

• Proven customer service and sales experience

• Demonstrated ability in negotiation and B2B sales with technical products

• Understanding commercial aspects of solution/ service selling

• IT knowledge, Excel, CRM, Microsoft Office

• Internal and external Communication skills

• Tele selling capabilities

• Ambitious, reliable, open minded, organized

• English and Spanish (Required)

YOUR BENEFITS

• A permanent full-time position in a key role within an international organization

• A dynamic working environment with short decision lines

• Opportunities for professional growth and increased responsibility

• Close collaboration with motivated colleagues across multiple countries

• 401(k) with company match

• Dental, health, and vision insurance

• Paid time off