Pump & Gearbox Service Manager

Location - Wilmington, NC area

Compensation - 115-140k+ based on experience

A well-established, family-owned company with a great benefits plan needs a Pump & Gearbox Service Manager! Lead day-to-day operations handling repair, rebuild, maintenance, and installation of pumps, motors, gearboxes, and related equipment.

Equipment Examples: Gould pumps, Peerless pumps, Nash vacuum pumps, vertical pumps, Clearfire gearboxes, cooling tower gearboxes, mechanical seals, bearings, shafts

Responsibilities

• Plan, schedule, and staff shop and field jobs from request through completion. Own scope, schedule, labor, materials, and documentation

• Estimate and quote repairs, rebuilds, service work, and installations

• Source parts, materials, and outside services

• Coordinate with machining on fabrication, modification, and reverse engineering

• Supervise, coach, and evaluate technicians and mechanics. Assist with hiring

• Serve as primary customer contact, managing scope changes, pricing, and approvals

• Ensure inspection, testing, and documentation are complete before return to service

• Enforce safety programs and OSHA compliance. Run safety meetings and incident follow-up

• Track job costs, labor utilization, and profitability. Report to the Operations Manager

Qualifications

• High technical ability in regards to aforementioned industrial pumps and gearboxes

• Proven leadership of people and workload

• Estimating and job costing skills

• Valid driver's license and ability to travel

Benefits: 401(k) with match, medical/dental/vision, HSA, life insurance, PTO