Technical Account Manager

Job Type: Full-Time
Schedule: Monday-Friday
Work Arrangement: In Person / Field-Based
Compensation: Base Salary + Commission
Travel: 2+ days per week; primarily local day trips

About the Opportunity

We are seeking a Technical Account Manager with a strong background in tool & die, precision machining, custom fabrication, or manufacturing to develop and grow customer relationships across the Carolinas and eastern Georgia.

This is not a traditional product-sales position. Our customers come to us with production challenges and custom manufacturing needs-from tooling and production parts to fabrication, process improvements, custom machinery, and automation.

The ideal candidate understands manufacturing from the shop-floor perspective and can have meaningful technical conversations with plant managers, engineers, production teams, and other manufacturing professionals.

This position will focus approximately 50% on managing and growing existing accounts and 50% on developing new business.

Location & Territory

Candidates should be based in or near one of the following markets:

• Columbia, SC

• Charlotte, NC

• Greenville, SC

• Charleston, SC

• Augusta, GA

The territory is primarily within approximately three hours of Columbia, SC, allowing for day trips. Overnight travel will be rare.

Key Responsibilities

• Manage and grow an established portfolio of manufacturing accounts.

• Build strong relationships with existing customers and identify opportunities to expand business within their facilities.

• Prospect for and develop new manufacturing accounts throughout the assigned territory.

• Make outbound calls, schedule customer visits, and develop new business opportunities.

• Visit manufacturing facilities and engage directly with plant personnel, engineers, production teams, and decision-makers.

• Walk plant floors, understand customer operations, identify production challenges, and determine where manufacturing solutions may be appropriate.

• Translate customer needs and technical problems into opportunities that can be evaluated and quoted by internal estimating, engineering, and production teams.

• Develop opportunities involving precision machining, tool & die, custom fabrication, metal stamping, wire EDM, production parts, process improvement, custom machinery, and automation.

• Coordinate with estimating, engineering, and production throughout the quoting and project process.

• Follow opportunities from initial customer conversation through quoting and project execution.

• Maintain consistent communication with customers and internal teams.

• Manage your own schedule, pipeline, customer follow-ups, and field activities.

• Spend at least two days per week in the field visiting customers and prospects.

Required Qualifications

• Professional experience in tool & die, precision machining, custom fabrication, or a related manufacturing environment.

• Strong understanding of manufacturing processes and how tooling, machining, fabrication, and production operations work.

• Familiarity with tooling design and build, progressive tooling operations, custom fabrication, or precision machining.

• Ability to understand customer production challenges and identify potential manufacturing solutions.

• Strong interpersonal and communication skills with the ability to build relationships with manufacturing professionals.

• Comfortable making outbound calls, developing new business, and independently managing a sales territory.

• Self-motivated and able to plan and manage your own schedule.

• Valid driver's license and willingness to travel at least two days per week.

• Must be based in or near Columbia, Charlotte, Greenville, Charleston, or Augusta.

Preferred Qualifications

The following experience is helpful but not required:

• Previous experience as a Machinist, Toolmaker, Fabricator, Estimator, Manufacturing Engineer, or similar manufacturing professional.

• Previous customer-facing or business development experience within manufacturing.

• Experience selling custom manufacturing, tooling, machinery, equipment, or engineering solutions.

• Experience working with SolidWorks or other CAD/drafting software.

• Ability to read and interpret engineering drawings and manufacturing prints.

• Existing relationships with manufacturing companies or plants throughout the Carolinas or eastern Georgia.

• Experience working with custom or engineered-to-order products rather than commodity or catalog-based products.

What We're Looking For

We're looking for someone who can speak the language of manufacturing.

You should be comfortable walking into a manufacturing facility, understanding what is happening on the floor, asking the right questions, identifying potential opportunities, and then working with internal engineering and production teams to develop a solution.

A technical manufacturing background is essential. Candidates with a purely sales-oriented background and no meaningful exposure to machining, tooling, fabrication, or manufacturing may not be a good fit.

Compensation & Benefits

• Competitive base salary + commission

• 401(k)

• 401(k) matching

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Retirement plan

Work & Travel Requirements

• Full-time, Monday-Friday

• In-person / field-based position

• At least two days per week traveling throughout the assigned territory

• Primarily day trips

• Territory generally within approximately three hours of Columbia, SC

• Overnight travel is rare

Equal Opportunity Employer

We are committed to providing equal employment opportunities and maintaining a professional, inclusive workplace.