We are seeking an experienced Title/Escrow Office Manager to oversee residential real estate transactions from contract through closing and post-closing. The ideal candidate will have extensive knowledge of the escrow and title process, excellent customer service skills, and the ability to manage multiple transactions in a fast-paced environment while ensuring accuracy and compliance.

Key Responsibilities

• Manage the complete real estate closing process from contract to post-closing.

• Coordinate with buyers, sellers, lenders, real estate agents, brokers, and other parties throughout the transaction.

• Review title commitments and resolve title issues to ensure clear title prior to closing.

• Ensure compliance with lender instructions, title requirements, and company procedures.

• Prepare and review settlement statements, closing documents, and disbursement packages.

• Conduct real estate closings and address customer questions throughout the process.

• Verify file balances, receipt of funds, payoff statements, taxes, HOA dues, and other closing requirements prior to disbursement.

• Review legal descriptions, acknowledgments, and recorded documents for accuracy.

• Prepare and issue title insurance policies following closing.

• Perform escrow account reconciliations and resolve outstanding balances or shortages.

• Maintain accurate records and reports.

• Build and maintain strong relationships with clients, real estate professionals, lenders, and business partners.

• Assist with additional office and administrative duties as assigned.

Qualifications

• Minimum 5 years of title and escrow experience.

• Previous experience in an escrow office management, senior closer, or lead closer role preferred.

• Strong understanding of residential real estate closings, escrow procedures, title commitments, and title insurance.

• Experience resolving title issues and coordinating closing requirements.

• Excellent organizational, communication, and customer service skills.

• Ability to prioritize multiple transactions and meet deadlines.

• Strong attention to detail and ability to maintain confidentiality.

• Proficiency with Microsoft Word, Excel, and Outlook.

• Experience with SoftPro is preferred.

• Experience working with real estate agents, brokers, lenders, buyers, and sellers.

• High school diploma or equivalent required.

Notary Public preferred.

Title License preferred or willingness to obtain.

Work Environment

• Full-time, in-office position.

• Monday through Friday, 8:30 AM - 5:30 PM.

• Occasional evening or weekend work may be required.

• Some travel between office locations may be required.

Benefits

• Competitive compensation

• Comprehensive benefits package

• 401(k) with company match

• Medical, dental, and vision insurance

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Life insurance

• Employee Assistance Program (EAP)

• Paid Time Off (PTO)

Employment is contingent upon successful completion of a background check and pre-employment drug screening.